Frequently Asked Questions
Q: WHAT IS A GO MINI?
A: Essentially, a GO MINI is a high-quality durable storage unit on wheels. However, a GO MINI is unique because it is delivered to you, instead of you taking valuable time traveling back and forth to a storage facility. This saves you time as well as the additional liability and expense of renting a truck.
Q: DO I HAVE TO BE HOME WHEN YOU DELIVER THE GO MINI?
A: No, it is not a requirement. We will place the container in your predetermined location at your home or office. Prior to delivery, we must have a signed rental agreement, however, we can fax or email all required paperwork to you for your signature(s) prior to your scheduled delivery date.
Q: HOW FAR IN ADVANCE DO I NEED TO RESERVE A GO MINI?
A: Ideally, the further out you can reserve a GO MINI, the better. However, we are locally owned and operated giving us maximum flexibility to respond on shorter notice.
Q: HOW MUCH CAN I FIT INTO A GO MINI?
A: This is a difficult question to answer and is dependent on the density of your room furnishings. However, use the guidelines below to help you determine how much can fit in each size GO MINI.
Our popular 20 foot container offers 25% more storage capacity than our competitors’ largest container. Our all steel container with a smooth, white, marine grade painted all steel interior provides a clear choice when compared to a rough, plywood interior. Go Mini’s are clean, dry and secure!
Q: WHERE CAN I BUY/RENT SUPPLIES TO USE WITH MY GO MINI?
A: We offer a wide selection of supplies for rent or purchase. Ask about boxes, packing materials, locks, dollies, tie-downs/straps, and even professional quality quilted furniture pads/blankets. Let us know what you will need when you reserve your MINI, and we will deliver your supplies with your GO MINI.
Q: DO I NEED A LOCK FOR MY GO MINI?
A: Yes, you will need a lock to keep your belongings secure. We do not access your container at any time and security of the container and its belongings are your responsibility. GO MINI’S has locks available for sale or you may purchase your own lock. If you would like to buy a lock from us, please inform your GO MINI’S representative.
Q: WILL MY BELONGINGS SHIFT DURING LOADING/UNLOADING AND TRANSPORT OF THE GO MINI?
A: Items may shift during loading or transport if they are not properly secured. There are rails at two levels across the walls and back of the GO MINI which can be used to secure your items at several points during loading.
Q: CAN I KEEP A GO MINI ON MY PROPERTY?
A: Some homeowner’s associations and local ordinances limit the amount of time a GO MINI can be kept at your site. To be sure, contact your homeowner’s association and/or local code enforcement agency. Even in cases where limitations exist, allowances are generally made for you to accomplish your move with a GO MINI just like with any other mode for moving.
Q: IS OFF-SITE STORAGE AVAILABLE FOR MY GO MINI?
A: If you cannot or do not wish to keep the GO MINI container on your own site, we can store it for you safely and securely at the GO MINI’S storage facility.
Q: CAN I ACCESS MY GO MINI WHILE IT IS BEING STORED AT YOUR FACILITY?
A: Access to the contents of your GO MINI is available while it is being stored. However, you must schedule a time to access your GO MINI during our normal business hours, MON – FRI, between 8:00 a.m. and 5:00 p.m. EST. There is no charge for this service. Please call ahead with your ETA so that we have accessible to you when you arrive.
Q: IF I FILL UP MY GO MINI AND NEED MORE SPACE, CAN I GET ANOTHER UNIT?
A: Yes. Please call us as soon as you recognize the need and we’ll schedule a delivery right away. We are locally owned and operated, giving us maximum flexibility to respond to your needs quickly.
Q: ARE MY VALUABLES SECURE FROM WEATHER WHILE THE GO MINI IS STORED AT MY LOCATION OUTSIDE?
A: Yes. The GO MINI is constructed of weatherproof materials designed for exterior use in extreme climates, both hot and cold.
Q: WHAT ITEMS CAN NOT BE STORED IN MY GO MINI?
A: The storage of any perishable or hazardous materials is STRICTLY prohibited. This includes but is not limited to: animals, live plants, motor vehicles, engines, fuels/oils, paints/varnishes, insecticides, liquid bleach, paint thinners, aerosol cans, cleaning chemicals, propane tanks (empty or full), matches/candles, firearms/ammunition, food in glass jars, pressurized tanks, lighters, firewood, fire extinguishers and other hazardous or illegal materials.
Q: WHAT DO I NEED TO RENT A MINI?
A: We require payments made by credit or debit card and that all customers sign our Rental Agreement prior to delivery of the Mini. For more details, please contact us at Faye@TNGoMinis.com.
Q: IF I LIVE IN A RURAL AREA, CAN I STILL GET A GO MINI?
A: Yes, we deliver to most rural areas from Knoxville to Chattanooga. Contact us for additional information if you are located outside of our immediate service areas.
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